Grocery Brands Top Qualtrics 2022 Experience Index

Costco, Amazon and Kroger topped Qualtrics’ (Nasdaq: XM) 2022 Experience Index, in a year when customers living out an extended global pandemic continued to seek experiences that enhanced living more of their lives at home.

Major grocery brands held half of the top 10 spots in the annual ranking of customer trust and loyalty. Online shopping giants Amazon and Etsy also landed in the top 10, along with digital payment provider Visa, Android and home audio company Bose

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