How ITIL 4 Supports Business Modernization

In today’s fast-evolving digital era, organizations are under constant pressure to modernize their operations and deliver superior value to customers. Business modernization goes beyond adopting new technologies — it requires structured processes, cultural adaptation, and continuous improvement. This is where ITIL 4 plays a pivotal role. By aligning IT services with business objectives, ITIL Digital Transformation empowers organizations to innovate efficiently while maintaining stability and governance.